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Shipping and Returns

Shipping Terms

Shipping within Canada
  • The Carrington Shoppe offers exclusive shipping anywhere in Canada
  • Free shipping on all purchases over $150. 
  • Items less than $150 will be charged a $15 shipping fee.
  • All items are shipped via Canada Post with tracking and insured shipping.
  • Estimated shipping time is 4 - 14 business days depending on location.
  • Handling time is 3-4 business days upon us receiving your order.
  • Taxes will be charged based on the provincial rate at your shipping address.
  • All prices are listed in Canadian dollars.

Shipping to the States

  • The Carrington Shoppe offers shipping to the 48 continental States. 
  • Purchases $1 - 199 are charged a flat $20 shipping rate.
  • Purchases $200 - 299 are charged a flat $25 shipping rate.
  • Purchases $300 - 499 are charged a flat $30 shipping rate.
  • Free shipping on all purchases over $500 to the 48 continental States.
  • We ship by Canada post to the States.
  • Estimated total shipping time from receiving your order online to arrival is 7 - 28 business days depending on your location. We cannot account for time packages take to process through customs.

Return Terms

  • Purchases made thru the website are refundable within 30 days from purchase.
  • Sale items 30% off or higher are Final Sale.
  • Buyer must pay return shipping.
  • Returns are subject to a 15% restocking fee.
  • Items may be returned for store credit at a 10% restocking fee.
  • Original shipping costs are non-refundable.
  • Return packages must be declared Return Merchandise otherwise we are not responsible for any duty, taxes or handling charges that may occur from
    errors in declaring, this amount will be deducted from a refund.
  • Items must be returned in like new condition with all tags attached and in original packaging. Items returned in in any other condition besides like new will not be accepted.
  • Used blankets being returned as defective must be washed before returning.
  • Any duty or customs accumulated on orders shipped to the US are not reimbursed in returns.
  • Purchases made in store are exchange or return for store credit only within 30 days of purchase. 

Terms are subject to change. If you have any questions please contact us.